Reno Reservation Procedures

The Reno facility offers a wide range of vehicles from sport utilities, cargo van and sedans.  During peak periods drivers may be provided a vehicle from a contracted rental car provider. 

For pickup location information click on the links:

    How to reserve a vehicle

    Reservations can be made by:

    The driver must have a valid drivers license in his/her possession in order to receive a vehicle. Failure to provide a valid drivers license will result in denial of a vehicle.

    In order for us to process your reservation as accurately as possible, please follow these simple steps:

    • Fill in all information on the MP-2 (rental request) or account authorization (online reservations) form.
    • Include a contact name, phone number, fax number and email address.
    • Please note arrival and departure times in am and pm
    • Check that the coding boxes have been completed.

    Helpful reminders:

    • Please call (775) 688-1325 for shuttle pickup.
    • One-way reservations must be approved in advance.  There may be an additional charge for one-way reservations.
    • Drivers should familiarize themselves with the fueling locations in rural or out of state locations before departing on their trip.
    • SUV's and 4WD vehicles are in high demand during bad weather conditions. Reserving these types of vehicles in advance is recommended as they might not be available for a last minute reservation.

      How to cancel a vehicle

      Reservations must be cancelled PRIOR to the arranged pick up time.  A reservation can be cancelled by any of the following.

      • Online at
      • Email the cancel request. Include the drivers name and date of travel. Email:
      • Call the Reno location (775) 688-1325.
      • Fax the MP-2 form with the word cancel on it to (775) 688-1309.

        Contact Info

        Reno Facility
        (775) 668-1325
          green car