Normal hours
The Reno-Tahoe Airport does not allow the division to park and wait for passengers at the terminal. Driver's flying into Reno will need to call the Reno office and notify them of their arrival. Please leave a message with your name and phone number. Driver's are encouraged to call for the shuttle after they have picked up their luggage.
Shuttle bus
The shuttle bus picks up at the designated shuttle pick-up location which is located directly north of the baggage claim area.
- Follow airport signage from the terminal to the baggage claim area
- Exit door "D"
- Shuttle bus will stop along the curb outside door "D" located north of baggage claim
Return a vehicle
The driver will return the vehicle to the Reno facility. Reno personnel will transport the driver to the terminal.
After hours returns
Vehicles returned after normal business hours must be returned to the Airport Plaza Hotel. Please do not park the vehicle in the parking garage at the airport.
- The driver will park the vehicle in the yellow curb painted spaces
directly in front of the Airport Plaza Hotel.
- The driver will take the keys to the front counter and tell the
clerk he/she is dropping off a Motor Pool vehicle.
- The Airport Plaza will then shuttle the driver to the airport.